Orders

Telephone Type

Code

Description

0

Undefined

1

Home Phone

2

Work Phone

3

Message

4

Billing Phone

5

Temporary Phone

6

Mobile Phone

Person Type

Code

Description

1

Person

2

Company

Payment Method

Code

Description

1

Credit Card

2

Payment Slip

3

Direct Debit

4

Amazon Payments

5

Bitcoin

6

Bank Transfer

7

Apple Pay

8

Check

9

Cash

10

Financing

11

Invoice

12

Coupon

13

Paypal

14

Other

15

AliPay

16

Google Pay

17

Wallet

18

GiftCard

19

Virtual Credit Card

Credit Card Type

Code

Description

1

Diners

2

MasterCard

3

Visa

4

Others

5

American Express

6

HiperCard

7

Aura

Status List

Code

Description

Accepted in package*

NVO

New Order – The order was imported successfully and was not yet classified.

Yes

APA

Automatic Approval – The order was automatically approved according to the rules defined.

No

APM

Manual Approval – The order was manually approved by a risk analyst

Yes

APG

Awaiting Payment – The order was approved by the first step analysis and can be submitted to the payment gateway

No

AMA

Under Analysis - The order is under analysis.

No

SUS

Fraud Suspicion – The order was denied due to a suspicion of fraud, usually based on contact with the customer or behavior registered in the ClearSale database.

No

CAN

Customer Asked for Cancellation– The customer asked an analyst to cancel the purchase

Yes

FRD

Confirmed Fraud – The order was analyzed and, following the established contact, the credit card company confirmed fraud or the owner of the credit card denied awareness of the purchase.

No

RPA

Automatically Denied – The order was denied according to a predefined rule (not recommended).

No

RPM

Denied without Prejudice – The order was denied with no indication of fraud, usually due to the inability to establish contact or an invalid document.

Yes

RPP

Denied by Policy – The order was denied due to a policy defined by ClearSale or the client.

No

CBN

Chargeback notification has been received for this order

Yes

PGA

Payment for order was approved by the gateway

Yes

PGR

Payment for order was denied by the gateway

Yes

ERR

Error – An error occurred during the integration. It is necessary to analyze the package and resend it after fixing it.

No

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*Attention: If an order is sent with a status, the order will be saved as history and will not be analyzed by ClearSale. Only orders with a status of 0 (NVO) or with no status will be analyzed

External Links

Country Codes ISO 3166: https://www.iso.org/iso-3166-country-codes.html (use three letter code for country)

Currency codes ISO 4217: https://www.iso.org/iso-4217-currency-codes.html (use three letter code for currency)